Contact Us
If you have any questions about your order, product details, shipping, or after-sales support, the THRONE TERRA team is here to help.
Customer Support Email
Company Information
Company Name: THRONE ART LIMITED
Business Registration Number: 80511922
Registered in: Hong Kong
Support Response Time
Our typical response time is 24–48 hours. Response times may be longer during weekends, holidays, or high-demand periods, but we always aim to reply as quickly as possible.
What We Can Help With
- Order status inquiries
- Product availability and details
- Pre-order and custom item questions
- Shipping updates and delivery issues
- Damaged or incorrect items
- Custom repaint and upgrade part inquiries
Before You Contact Us
To help us assist you faster, please include your order number and a brief description of your issue when contacting us.
About THRONE TERRA Support
THRONE TERRA is operated by THRONE ART LIMITED, a Hong Kong registered company specializing in collectible figures, custom repaint services, and upgrade parts for collectors worldwide.
We are committed to providing reliable support for collectors worldwide. Whether you're purchasing JOYTOY Warhammer 40K figures, custom repaint services, or upgrade parts, our team is dedicated to ensuring a smooth and trustworthy experience.